PrestigeTime sells new & authentic luxury watches for men & women at discounted prices. a warranty on a watch the customer feels they bought legitimately. Mike in Houston. Online since 1998. They are strictly web-based, and their main call center is located in Moorpark, California. Having a watch with its serial number removed has several important implications: Yet, a number of unauthorized watch sellers have a common practice of removing serial numbers Note that there are legitimate cases where an authorized dealer may give you more than 20% off current list price on a fine watch. For international orders under $500, a $25 will be charged for standard international shipping via FedEx. The only new watch I ever had an issue with was the rose gold JHII that broke when I set the time after unboxing it. you should immediately contact the seller and insist they refund your full purchase price or provide a You are encouraged to contact the AuthenticWatches if the ordered package doesn’t arrive on the provided date. Are you in the market for a lower priced Swiss watches? authorized dealers are allowed to. So your investment is protected if a package is lost. It is how ResellerRatings help you select the best stores for your online shopping. Although not often enforced, many states and countries have laws making it illegal to For ages, I’ve been discussing Swiss watch companies in manufacturing lavish and high-quality timepieces with mid to high-range of luxury prices. If the dealer includes a warranty of their own, it will only be good through them--it will not be honored by any other dealer or the manufacturer's authorized service centers. What you can do is to decide if it is the price that you are willing to pay. warranty period. by reselling merchandise to unauthorized resellers. Another important note to be aware of is the inevitable price change that happens on a daily basis. BBB uses and seeks information straight from businesses and public data sources. Is the serial number missing off the watch? They are not factory seconds or fakes. See the following section for more information on watches that have had their serial numbers removed. However, if you find any watch on another website that is lower than their price, you can give them a call as they give proper price matching. Items should be returned unaltered, unworn, in their original, unused status, in their original boxes and with all paperwork including the warranties, accessories, and parts to ensure any credit. AuthenticWatches can guarantee that they only sell authentic watches since all of their items come from authorized dealers that are scrutinized upon arrival to ensure authenticity and quality. Frustration is just around the corner where you might end up wondering if it is the best price offered. The BBB rating is based on information that BBB can get about the business, including complaints taken from the public. Guided by the facts, you can deliver an educated decision to whether purchasing a gray market watch or the retail watch price from the original manufacturer is the best solution for you. Did you know… Even the major internet websites such as Amazon, Overstock, Jomashop, etc are selling “grey market” watches. Their watches will be no different from anyone that is purchased from a licensed dealer. as high as US$ 250,000 for a single dealer to carry each major brand. Your email address will not be published. Please never use any grey market website to purchase any luxury timepieces. The products sent through an air mail would be marked up as of little value or a gift even though you must know since it will not make them as an exemption from the US charges when opened. directly to their customers and to hold in inventory an excessive amount of merchandise of maker only sells them to authorized dealers and distributors. When a dealer has stock they acquired before a manufacturer's price increase, Some customs would say that they have your package and you won’t be able to receive it until you have paid the customs fee for a maximum of 20 days. The answer is that you have to apply the primary buyers rule of 'caveat emptor' -- buyer beware. it to the authorized dealer that sold it to the gray market. Gray market watches are genuine watches from the original manufacturer. The grey market is unofficial but investors looking at the grey market price of an IPO to get the fixed gain of the stock. Gray market dealers usually have the best prices on watches (Amazon is technically a grey market dealer), with the trade-off being that you get a lesser warranty and more uncertainty about who will be servicing your watch if something goes wrong. One of the reasons is the products sold in the UK frequently have a substantial markup in their price. Your email address will not be published. There are a plenty of people who share their great experiences in buying a gray market watch, but there are also horrible stories to be told. First and foremost, let us fix a major issue. With online sales representing more than 20% of sales in most physical good categories and the ability to buy unauthorized goods from anywhere in the world, the gray market … The Also, you can confirm by any reputable watch dealer in your local area once you have received the item. They both offer guarantees about … Also, they will not be responsible for any packages sent via UPS or FedEx or any other means other than the listed method. most important concept to understand before making a purchase decision is the difference Required fields are marked *. Also, they offer free shipping for orders below $500 in the 50 states in U.S.A through FedEx Express Saver. the serial number has been removed, you effectively become an accomplice to the crime! It is mostly referred as a parallel market that channels through imported goods by distributors that are unauthorized by the original manufacturer. Thus grey market key sellers such as G2A might be tempting to people who have to watch their budgets closely. Should you buy a gray market watch? On a brighter note, AuthenticWatches guarantee the lowest prices available online. manufacture, country it was shipped to for original sale, features and movement calibre, and even a copy of Nevertheless, it is important that you check the site’s return policy before buying. market or make it clear that you do not have a manufacturer's warranty on the watch. You can check their reviews on Amazon, eBay, Google and ResellerRating that are posted by their past customers to assure authenticity in advance of purchase. Either or not your package is picked up by Customs is so much a healthy dip, the charges must be paid in all legal forms. You probably have noticed that some products in the US are on sale for $250, and £250 in the UK since there is $1.23 to the pound. The most alarming part of the way these laws are written is that, once you become aware that Unfortunately, this policy usually ends up It consents USA consumers to buy products that are not meant to be sold in the USA market, and at the lower prices usually paid overseas. the COSC certificate for your watch--but only if you have your serial number. (Though occasionally, some less ethical gray market dealer may also sell old stock, returns, or refurbished Purchasing a timepiece on a gray market site or dealer is not suitable for everyone, and some of the risks are very clear. “New and unused” means that there are no blemishes, marks, or scratches on the item; protective stickers and tags have not been eliminated; there are no signs of wear on the product or the case, and the product should not have been sized or adjusted in any way. They are not fakes or factory Is the manufacturer's warranty card missing or not stamped with an authorized dealer stamp? There would be a chance for a damaged package if you failed to pay, if it is returned to the sender, you will be responsible for paying the return costs as well. We also specialize in … Brands; Collections; Men; Women; New; Sale ; Log in Facebook; Twitter; Pinterest; Instagram; YouTube; Brands Collections Men Women New Sale Site navigation. authorized dealer relationship and volume discounts, authorized dealers must make large replacement watch with its serial number intact. Hence, this gray market online store is a reliable source of your watch shopping. Skip to content. BBB ratings exemplify the BBB’s opinion of how the company is expected to support with its buyers. FedEx and UPS do not guarantee watches. Here are probable signs of a gray market watch: Note that there are legitimate cases where an authorized dealer may give you more than Often, if the trader is not an authorised watch dealer they advertise the products at discounted prices, which can look appealing on the surface. The sender is responsible for fully insuring the package. We often hear of replicas flooding the market and many websites offering discounts on amazing timepieces that they claim to be authentic, the same ones that are often found at retailers for thousands more. While some gray market dealers are very honest and forthright about what they are selling to you, others may not mention that their merchandise is gray Customs charges are your main issue here. Most major Swiss brands will have a disclaimer on the main websites about their warranty policy. However, your parcel’s chance of getting destroyed during the delivery is very minor, provided the postage charges which have the best interests of everybody. There are numerous grey market websites that operate exclusively in luxury watches. Lets see how the calculation goes on. if they are an authorized dealer for the specific brand of watch you are buying. It will take all the in stock items to be processed and shipped within 1 to 2 business days. However, the markup is undeniably evident. The Take into account that there might be a language barrier in dealing with the customer services depending on the site in an inquiry. Chrono24 is the place to buy and sell luxury watches online. Lack of a serial number may interfere in getting an insurance claim paid if your watch is lost or stolen. If not, you may want to hurting the uninformed consumer more than it protects the authorized dealers. All orders that include a California address in either billing or shipping fields will be subject to a 7.25% sales tax. Any undelivered items should be reported to them within 48 hours of the promised arrival date. For instance, “The package was internally boxed and was very well wrapped in a bubble wrap bag, and put in an unmarked strong outer packaging box. example of such laws from the State of Georgia, in The United States: How can I tell if a watch is gray market? Where Do They Get Their Watches ? between gray-market versus authorized dealers and how that affects the price, warranty However, many grey market key sellers have been known to profit off of STOLEN GAMES, that were acquired through various scams against developers. International orders from AuthenticWatches are shipped via FedEx International Economy. Also, AuthenticWatches is an accredited member of BBB.com or better business bureau with an A+ rating. Gray market watches are authentic watches from the original manufacturer. 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